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Safety & Security


Safety Tips

General Safety

  • Never run after or next to a moving bus or train.
  • Don’t play near buses, trains or tracks; pushing and shoving can cause accidents.
  • Hold on to your child when a train or bus approaches.
  • Wait for the vehicle to stop before approaching.
  • Wait for exiting passengers to leave, then board.
  • Watch your step, especially at night or in wet weather.
  • Take a seat if possible; use handrails/handholds.
  • Be ready to exit when you arrive at your stop.
  • Step away after exiting.

Bus Tips

Printable (57KB, PDF) | Versión en español (42KB, PDF)

  • Wait on the sidewalk away from the curb, not in or near the street.
  • When using bike racks, always stay in view of the bus operator.
  • When standing, stay behind the yellow line, not on the steps.
  • Keep all parts of your body inside the bus.
  • Exit through rear doors whenever possible.
  • If you drop something when exiting, leave it on the ground until the bus drives away.

Rail Tips

Printable (1MB, PDF) | Versión en español (1MB, PDF)

  • Always stand away from the edge of platform.
  • Don’t skate or ride your bike on the platform, stairs or escalators.
  • Watch the gap between the platform and train.
  • Don’t lean against train doors; keep hands clear.
  • Never climb railroad vehicles or walk on the tracks.
    • Be Alert -- Most thefts are surprise grabs, with phones or other items taken from unsuspecting riders who may be engrossed in using them at that moment.
    • Be Secure -- Put your phone away when getting on and off trains and buses. It’s a prime time for thieves to strike.  
    • Be Aware -- Trains are a favorite venue for phone thefts due to the large number of passengers and exits.

Protect Your Phone

Cell phones, smart phones and other electronic devices are great ways to use your time on board, but they can be attractive targets for thieves.  These simple precautions can reduce your risk.

  • Be Alert -- Most thefts are surprise grabs, with phones or other items taken from unsuspecting riders who may be engrossed in using them at that moment.
  • Be Secure -- Put your phone away when getting on and off trains and buses. It’s a prime time for thieves to strike.  
  • Be Aware -- Trains are a favorite venue for phone thefts due to the large number of passengers and exits.

Be alert and keep your phone!

See Something? Say Something.
Call Metro Sheriffs at 1.888.950.SAFE (7233)
Please note location, bus or train number.


Boarding and Exiting

Boarding the Train

  • Stand back from the platform edge while
    waiting for your train.
  • Wait for exiting passengers to leave
    before boarding.
  • Watch out for the gap between the
    platform and the train.
  • Once inside, take a seat if possible.

Getting off the Train

  • Be ready to exit when your stop
    is approaching.
  • Be sure to take all your belongings
    with you.
  • Watch your step as you exit the train.

Boarding the Bus

  • Arrive at your bus stop five to ten minutes early. Wait on the sidewalk by the bus sign, away from the curb.
  • Check the headsign above the windshield of the bus for the route number and destination. Make sure to check the headsign just before boarding since buses may sometimes change routes.
  • Signal the operator to stop for you by waving. Wait until the bus comes to a complete stop and the door opens all the way before boarding.

Getting off the Bus

  • Watch for your destination. If you are not familiar with the area, ask the operator to call out your street.
  • About one block before your stop, signal the operator to let you off. Press the rubber strip or pull the cord located between the windows to activate the buzzer.
  • Whenever possible, please exit using the rear door. This speeds the boarding of new passengers.
  • Finally, check to be sure you have all your belongings with you — and don’t forget your bike if you used the bike rack!

Security

Security camera image (for decorative purposes only).Your security is Metro’s top priority. We take every precaution to keep your trip safe. But the real eyes and ears of the system are YOU. Here’s how you can help:

Be aware

If someone riding near you forgets a personal item, remind them to take it along.

Be informed

Know the location of emergency phones and memorize the Metro Sheriff’s Hotline: 888.950.SAFE (7233).

Be alert - Report any suspicious behavior, persons in unauthorized areas or unattended packages to Metro or Sheriff’s personnel immediately.

The Department of Homeland Security (DHS)

The Department of Homeland Security (DHS) has initiated a nationwide campaign called: See Something, Say SomethingTM to raise the awareness of the travelling public to terrorist activities and to encourage the public to tell local law enforcement officials about the activity they may have seen. For more information on the Los Angeles initiative visit www.transitwatchla.org.

LA Metro Transit Watch

LA Metro Transit WatchThe LA Metro Transit Watch is a quick and easy way for transit riders to communicate directly to Metro about suspicious activity or quality of ride problems at a Metro station or while riding a Metro bus or rail line. Be our eyes and ears and help make Metro more secure.


Safety Education

Transit Education Programs

Transit Education Programs have reached 16.5 million people in FY09 with presentations, tours, participation in events and community outreach.

Please visit our Transit Education Programs & Safety website for more information on Metro's Transit Education program.

Tips for Seniors

For more information about Senior Safety, check out our tips for Seniors page.


Safety & Security

Safety & Security



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Transit Education Programs
Transit Education Programs' main goal is to give informative safety programs  to the community. The presentation can range from fifteen minutes to one hour, depending on your needs.

Please visit our  Transit Education Programs & Safety website for more infomration on Metro's Transit Education program.